In the "Usage Habits" statistics, you can check the remaining daily usage time of your child's device in real time as shown below.

The information provided includes remaining time, remaining game time, the app currently in use, and screen status. This feature works only when your child's device is connected to data or Wi-Fi.

If there is no internet network connection, 'Cannot Connect' will be displayed when performing a 'Sync'.
Please ensure that your child's device is connected to data or Wi-Fi.
(If you are on a metered data plan, please also check if all monthly available data has been used up.)